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Holiday Inn Buena Park Guest Reviews

Real Reviews from Real Guests

Keep up the excellent customer care.

  Rajan, California - May 2010

 

I happen to love, love, love the staff at ths hotel.  I feel at home and everyone really makes my stay enjoyable.  And one of the cleanest hotels I have ever stayed in.  the team here should be commended.  I have not met one staff meember no matter what they do that does not greet me witha smile.  It is really appreciated.  They seem to love their job and the atmoshphere.

   Anonymous - May 2010

 

The staff was excellent and the shuttle drivers to and from Disneyland were great.  The Friday night prime rib was excellent and restaurant staff was great.

   Douglas, Washington - May 2010

 

I definitely plan to stay at this Holiday Inn again on my next business trip in 2 months.

 Judy, California -  April 2010

 

Excellent Experience.  Staff is so friendly and helpful.  I always stay here when i come to this area.
 Joan, Washington DC - April 2010

 

I was very happy and satisfied with my stay.  I am coming back next year.

  April 2010

 

My husband was so pleased how clean the hotel was and friendly the staff was that he has not stopped talking about the hotel and that he wants to return for a stay.

 Cynthia, British Columbia - March 2010

 

The staff at this hotel is GREAT.  They are warm and friendly. When I have a choice, I stay at this location.

  Susan, California - March 2010

 

Shuttle accommodation was excellent - took us anywhere we wanted for meals, etc.  Like the Hertz in the lobby - very convenient.

  March 2010

 

What a wonderful staff.  They know customer service.  Excellent experience, excellent stay, will come again.
  Sean, California - March 2010

 

I was hosting 4 teen boys for a 16th birthday celebration and was concerned that we be in rooms near each other.  Although I did not request it, the desk clerks made an effort to find adjoining rooms.  while checking us in and without being asked, the two clerks at the front desk Googled a map to assist us in reaching our destination.  I regret not getting their names because they were so helpful.  The inclusion of breakfast was important to me since four 6 feet tall teens can quickly eat their way through a budget.  We are considering another visit to the area and will certainly stay at your Buena Park hotel.

   Joan, California - March 2010

 

I wanted to write and let you know what a wonderful staff you have.  They are kind and attentive to my requests.  I have stayed at other hotels in this area some have cost more and some more expensive, however its the staff that keeps me coming back.  Because of that I also recommend this hotel to my co-workers and anyone coming to this area.  Also additional the letter upon check-in was a very nice personal touch.

Byron, California - February 2010

 

Everything was great.  Staff was competent and friendly.  The food and service in the restaurant was excellent.  The room was clean, warm and comfortable.  I'll stay here again when i come through next...

Derek, Arizona - January 2010

Really enjoyed my experience look forward to staying at Holiday Inn when I need a hotel.

Daniel, Anaheim - December 2009

 

Great service with this hotel.  Good people that care!!!

December 2009

 

Kudos to Tom at the front desk. Javier and his team have created a wonderful hotel experience for me.  The entire team at Holiday Inn, Buena Park are to be commended.  I spend at least one week per month in SoCal and this hotel is always my first coice. Keep up the great work!!!
Mark, California, November 2009


Everything was perfect.  I will be staying there again
Maria, California, 2009

 

Good friendly service, clean, priced correctly

Earle, California, November 2009

 

Wonderful hotel!  My family and I wold never pick a different hotel when we go to Disneyland/Southern CA. Staff is great - very caring and provides exceptional service.  We LOVE this hotel!

Kathy, Arizona, October 2009

 

Great room, friendly and expert staff.  Would stay again and suggest to others.

Larry, California, October 2009

 

The staff were very friendly and most helpful.  Never felt like I was an intrusion upon their time.   They always tried to answer any questions that I had about the area and went out of their way to help.

Clark, Canada, October 2009

 

Our stay was more than we expected.  The parking was easy.  The staff was friendly and helpful.  the room was very comfortable and quiet.  We used the shuttle service.  We would definitely stay again.

Don, Iowa, October 2009

 

The catering staff at Holiday Inn Buena Park was exceptionally helpful in guiding, overseeing, problem solving, accommodating, and calming, reassuring us during our daughters wedding/reception on the evening of Sept 06, 2009.  I cannot thank the staff enough!  Give them all raise!! or at least a well deserved recognition for a job well done!! I will not hesitate to recommend The Holiday Inn at Buena Park!! Thank you...
Ernie and Juanita, Bellflower, September 2009

 

Our kids (19, 16, 14) absolutely loved the pool area.

John, Portaland, September 2009

 

The services at this hotel are great. The staff there makes my stay 
enjoyable and comfortable. All hotels that were built back when this one 
was built are showing signs of age but the lobby is beautiful. The pool 
area is refreshing. The only thing I have a problem with is the air 
conditioning system which is very loud, but I understand it is not practical 
to change so I do as is because of all of the other positives at this hotel.  
When I'm in the area I don't even consider other hotels.

 August 2009, Thomas, CA

 

I would like to stay with you again in the near future. My wife and I would 
like to stay with you and attend the Knott's Berry Farm Theme Park. We 
both have not been there but would like to go.. Thank you so much for 
my survey and you guys did great.  God Bless You All..

August 2009 - Frank, CA

 

Vincent  was a very pleasant face to see and offered to help with any 
thing I might need. The hostess at the Priority Club breakfast is always 
verypleasant and accomodating. The breakfast is always good. THank you 
for the variety, and not just another Danish and coffee settig.  I choose 
this location over Anaheim on Manchester due to your friendly staff and 
the breakfast.

August 2009, Lavanna, CA

 

This hotel and their staff are excellent.  I refer to this hotel as my 
Southern California home and office.  Dennis, DB, Nanette, Nancy and 
Chef are to be commended. Keep up the great work

 August 2009, Mark, CA

 

I wouldn't change a thing!! We had the same great experience/service as 
our previous stay. I have recommended this hotel to my friends and 
family and I'm sure they will do the same. I live about a half hour away 
from this hotel.. With the economy the way it is right now, I can't take 
my daughter on our usual summer vacations, but she is very pleased to 
be able to stay at this hotel for a couple of days. We have definately 
enjoyed our stays here!! We will most definately be back for another stay 
before she goes back to school.

 July 2009, Bettina, CA

 

We stayed for two nights in two rooms. We were very appreciative that 
we could be put in adjoining rooms so we could not separate our family. 
Thanks again!

July 2009, Daniel, CA

 

I wouldn't change a thing!! We had the same great experience/service as 
our previous stay. I have recommended this hotel to my friends and 
family and I'm sure they will do the same. I live about a half hour away 
from this hotel.. With the economy the way it is right now, I can't take 
my daughter on our usual summer vacations, but she is very pleased to 
be able to stay at this hotel for a couple of days. We have definately 
enjoyed our stays here!! We will most definately be back for another stay 
before she goes back to school.

July 2009, Bettina, CA

 

I was very impressed with the breakfast delivered to my room.  Thank 
you!

 June 2009, Kathleen, Nevada

 

Just wanted to give and extra Thank you to the Gentleman behind the 
counter on the night shift that helped me find a 1977 penny for the 
Bride's shoe the next day. Thank you! You Rock!

 June 2009, Lacy, California

 

The elderly gentleman who checked us in was VERY nice and courteous. 
Made us feel welcome. Both men who drove us in shuttle were a delight 
to chat with and full of info. about the area. One even came early to pick 
us up from Knottsberry when we got tired earlier than we planned and 
call the hotel.

June 2009, Ana, Alabama

 

All of the staff goes out of their way to make sure I everything I need and 
the general manager Javier is a real Gem

June 2009, George, Arizona

 

Just wanted to give and extra Thank you to the Gentleman behind the 
counter on the night shift that helped me find a 1977 penny for the 
Bride's shoe the next day. Thank you! You Rock!

June 2009, Lacy, California

 

The elderly gentleman who checked us in was VERY nice and courteous. 
Made us feel welcome. Both men who drove us in shuttle were a delight 
to chat with and full of info. about the area. One even came early to pick 
us up from Knottsberry when we got tired earlier than we planned and 
call the hotel.

June 2009, Ana, Alabama

 

All of the staff goes out of their way to make sure I everything I need and 
the general manager Javier is a real Gem

June 2009, George, Arizona

 

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